Blog Posting: The Power of Emotional Intelligence

9/27/2016
 

If you are interested in joining OTEC’s dynamic Board of Directors, please forward a brief introductory letter highlighting your interests, motivation and business experience to:


Victoria L. Behune
President and CEO, OTEC
416.622.1975 ext. 209 vbehune@otec.org


Nick DiRenzo
Chair, OTEC Board of Directors
519.888.2420 nick.direnzo@sunlife.com


Our experience working with OTEC was a thoroughly enjoyable one. We were tremendously impressed by the professionalism of their approach and the quality of their work. American Express approached OTEC to develop a service training program for its partners in the restaurant industry. From a fairly sketchy brief, OTEC pulled together a process and product that far exceeded our expectations. They developed a very inclusive process that involved engaging the input and ideas of key people across the industry and created a program that was engaging, entertaining and creative while still presenting rich content. This was no off the shelf solution. OTEC took the time and effort to research the needs of our audience and consulted with us every step of the way to produce an end product that we were proud to have our company name associated with.;

— Vice President of Public Affairs Communication and Quality Services,
American Express Canada