OTEC welcomes new Vice President to executive team and announces team promotions

9/13/2016
 
OTEC is pleased to announce three staff promotions and a new Vice President, Sherry Sibio, who brings years of experience, talent and skill to support the expansion of our evolving markets and client solutions.

“This is an exciting time for OTEC and we are happy to have a new Vice President join our existing and talented team,” says Victoria Behune, President and CEO, OTEC. “A dynamic leader with diverse experience, Sherry will help create exponential growth for OTEC and contribute to our client success.”

 Sherry Sibio joins OTEC as Vice President, Client Solutions. Sherry has helped clients reach customer satisfaction and revenue growth as an owner of a global training and consulting organization. She has also held senior positions in the hospitality sector, including the role of Director of Sales and Marketing for a major international hotel and resort brand. For over 20 years, Sherry has helped organizations improve performance to strengthen employee talent and development. Sherry brings to OTEC valuable knowledge and expertise in sales, marketing, customer service and leadership within the hospitality and tourism industry.
 
At OTEC, Sherry is responsible for developing strategies and tactical initiatives to ensure market growth and customer retention. She also collaborates with OTEC’s valued clients and partners on solutions for team and business success. Sherry holds a Masters in Tourism Management (MA) from Royal Roads University. She also has a Marketing Degree from University of British Columbia and an Adult Education Certificate from the University of New Brunswick. Sherry can be reached at ssibio@otec.org
 
Three OTEC team members have also been promoted to reflect their growth and talents. Kim Marshall (MES) has been promoted to Senior Manager, Consulting & Partnership Projects. Since joining the team in 2011, Kim plays a key role in developing and managing OTEC training and consulting projects. Ava-Dawn Mair (M.Sc.,CTP) is now OTEC’s Manager, Learning & Performance. With over 10 years international experience in the hospitality and tourism industry as well as an extensive background in training and adult learning, Ava-Dawn plays an integral role in the development of OTEC’s training programs. Kelly Lang has also been promoted to Design & E-Learning Project Coordinator. In this role, Kelly is responsible for the coordination of OTEC’s learning program development, including instructor-led training, webinars and e-learning initiatives.


ABOUT OTEC: OTEC is an Ontario-based independent, not-for-profit training, consulting & workforce development organization that delivers high quality, creative and branded solutions for the development and growth of a professional, skilled workforce. It is the leading source support for communities to build workforce capacity and for companies to attract, retain, and develop high performing employees and become Employer of Choice organizations. OTEC is the premier source for Customer Service training and strategy development, Tourism Ambassador training, Leadership skills training, certifications, and education products and services for tourism, hospitality and service oriented organizations in a wide range of industry sectors both nationally and internationally.


For more information on OTEC as well as our products and services please call 416.622.1975 or go to www.otec.org

Our experience working with OTEC was a thoroughly enjoyable one. We were tremendously impressed by the professionalism of their approach and the quality of their work. American Express approached OTEC to develop a service training program for its partners in the restaurant industry... OTEC took the time and effort to research the needs of our audience and consulted with us every step of the way to produce an end product that we were proud to have our company name associated with.;

— Vice President of Public Affairs Communication and Quality Services,
American Express Canada


Tom Guerquin
Manager, Client and Partnership Development
416.622.1975 ext. 245
tguerquin@otec.org