OTEC is an award winning hospitality training and workforce development consulting organization. We offer a broad range of hospitality based training solutions, specializing in instructor-led, web-based and blended learning formats.
OTEC also provides our hospitality clients with consulting and strategy development services for workforce development, quality standards, and designation programs.
Service Excellence Series Training
Leadership Excellence Series Training
emerit National Tourism and Hospitality Standards & Certifications
Quality Standards and Designation Programs
Workforce Development Strategy Consulting
Service Excellence Dynamics (eLearning)! OTEC’s ‘New’ eLearning course, developed with the most up-to-date service theories, best practices and tools, is a great program for those wishing to achieve excellence in the delivery of customer service in a self-study, flexible format.
To find out how our team can help your organization or destination improve service, increase productivity and professionalism and grow your customer base contact:
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