Customer service is an important strategic priority for any successful transportation organization. For over the past 10 years OTEC has been helping transportation clients develop the skills of team members to ensure consistent and excellent service is provided to all transportation customers.

Improve the service experience at your organization with OTEC’s highly engaging training programs.

Service Excellence Series

Leadership Excellence Series

Train the Trainer Series

OPTA Accessibility Customer Service Training for Taxi Drivers

Additional OTEC Training Solutions

OTEC specializes in instructor-led, web-based and blended learning solutions. Use one of our existing programs or have OTEC design-build a training program to specifically meet the needs of your transportation organization.

For more information on OTEC’s training and consulting solutions for police services, contact:

Wendy Paradis
Vice President, Client Services
416.622.1975 ext. 212