OTEC is the leader in front-line tourism and hospitality customer service and leadership training.
Our team can customize a training program specifically for your organization, or destination, or provide you with a suite of exceptional OTEC programs, already developed and tested. To offer our clients the greatest flexibility, OTEC has a variety of delivery options available, including instructor-led workshops, eLearning and blended learning solutions.
Service Excellence Series
Service Excellence Dynamics eLearning Course
Leadership Excellence Series
Train the Trainer series
emerit National Tourism Occupation Certification Training
Additional OTEC Training Solutions
Develop your front-line service team into destination and travel ambassadors
To find out more about how OTEC can help improve your organization contact:
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