Destinations that offer Ambassador training programs have front-line employees and volunteers that play a critical role in creating quality visitor experiences.
The result is that visitors who have positive experiences spend more, share their positive perceptions, and are more likely to return in the future.
What makes OTEC’s Tourism Excellence Ambassador Program unique from other training providers? Our programs are delivered through web-based learning online, which means they are easily accessible, flexible, customizable, and adaptive to the specific needs of your destination. OTEC consultants will work with you to develop a training program to meet the unique needs of your tourism destination. Our program will assist in strengthening the skills and knowledge of your front-line Ambassador team, empowering them with the tools to enhance visitor experiences, brand perception and customer loyalty.
See the impact your destination team members who complete a “Tourism Excellence Ambassador Designation Program” can have as engaging service professionals who enhance service delivery with superior skills and regional knowledge, to create positive, long-lasting experiences for visitors.
OTEC has successfully developed programs for leading North American destinations. Visit Our Portfolio
page to read some sample case studies.
Learn more about the Tourism Excellence Ambassador Program now by reviewing our brochure or by contacting one of our consultants.