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Closing Client Sales

This program focuses on understanding the importance of gearing selling techniques to each client, recognizing when a client is ready to buy and how to “ask” for their business. This program helps Sales Professionals recognize clients’ buying signals, as well as learn how to use 3 proven selling and closing techniques.

Program At A Glance

Part 1: Creating Loyal Clients

  • Key characteristics of top sales people
  • Understanding why we don’t make the sale
  • Benefits of using selling techniques

Part 2: The Value of Client Retention

  • Selling the senses
  • Recognizing buying signals
  • Using 3 techniques for closing the sale
  • Follow-up techniques

Who Should Attend

  • Front-line Sales Professionals
  • Sales Managers/Supervisors

Session Details

  • Half (1/2) day session (4 hours)
  • Between 10-16 participants
  • Interactive format
  • Take-away participant guide

Contact us to book your session!

New Workshop!

OTEC's new Building a Culture of Service Excellence workshop provides managers and owners with the most up-to-date tools to create a customer-centric organization. Utilizing progressive and proven customer service strategies for building and sustaining a service excellence culture, you will gain the skills to proactively develop your teams and achieve a competitive service advantage!

Click here for more information.