The OPTA SkilForm Train the Trainer program is designed for transit organizations who want their own in-house trainers to deliver the SkilForm Disability Awareness Training for Drivers Training Program.

Core Modules (Day 1)

An Introduction to Transporting People with Disabilities
- Disability awareness and terminology
- Recognizing and removing barriers
- A person’s right to accessibility

Providing Service and Assistance
- The value of a good attitude
- Techniques for offering assistance
- Common-sense communication tips

Physical Disabilities: Awareness and Assistance
- Mobility aids
- Assisting passengers with physical disabilities

Program includes the latest information from the AODA Customer Service Standard 429/07

Train The Trainer (Day 2)
- Adult learning principles
- Learning style/trainer style inventory
- Responsibilities of the Trainer

Who Should Attend

• Trainers in the transportation/transit industry
• Those interested in a better understanding of the new Customer Service Standard under the Accessibility for Ontarians with Disabilities Act (AODA)

Session Details

• Two day session( 1 Day session available for those who have already taken a train the trainer program)
• Between 10-20 participants
• Interactive format
• Take-away participant guide, trainer guide, course video clips and self study guide

Register Now !