Hiring: Assistant Project Manager

Download the posting here.

About OTEC

OTEC is Ontario’s Tourism Workforce Development Organization. As a not-for-project, OTEC works with industry to deliver strategic guidance, resources and implementation support for the development and growth of a professional, skilled tourism workforce. As the convener and Chair of Tourism SkillsNet Ontario, OTEC is responsible for aligning industry, education, employment and training stakeholders toward a single framework for tourism workforce development. Working closely with destinations, businesses, secondary and post-secondary education networks, OTEC also provides research, technology, communications support and training solutions such as Service Excellence, leadership training, certifications and education products. We value collaboration and are driven by the social impact achieved through OTEC’s collective network of partners and clients.
Assistant Project Manager
Position Summary
OTEC is seeking an experienced project manager and workforce development professional to assist with the execution a portfolio of sector-based workforce development training programs. The ideal candidate will have a demonstrated track-record of skillful project and/or program management; experience working collaboratively on a team and discipline to work independently; experience in developing and managing relationships with a diverse set of stakeholders; and the ability to move between strategic workforce development and tactical program implementation. They will have a passion for supporting employability solutions and a commitment to helping reduce barriers for the participation of underutilized labour groups in the tourism and hospitality sector labour market.

Project & Program Management
  • Assist with the management of the execution of sector-based projects including:
    • Project launch meetings and ongoing project planning meetings
    • Create and maintain project sub-plans, budgets, allocate resources and manage project timelines
    • Administer invoicing, expenses and revenue allocations in keeping with project plans and partner/funder contracts
    • Monthly monitoring and reporting on project milestones, outcomes, and cash flow schedule as required by funding guidelines and reporting systems
    • Supporting the planning and execution of project communications, marketing and outreach leveraging industry and stakeholder networks and cross-promoting OTEC’s full suite of projects, products and services
Business Development/Client Relationships
  • Establish excellent relationships with key project partners
  • Conduct regular industry research (regional/segment-specific) to identify potential partnership opportunities and support existing partners with relevant information
  • Contribute to project related business development activities and communications to increase stakeholder engagement
  • Plan and co-facilitate stakeholder engagement meetings and events across Ontario
  • Contribute to the development of consulting projects, partnership proposals and resulting contracts to support project sustainability plans

General Administration
  • Develop and maintain OTEC’s project management methodologies, technology and processes to ensure quality and consistency
  • Manage administrative aspects of project activities, maintain up-to-date CRM databases and client relations records to ensure accuracy of data entries
  • Contribute to corporate strategic plans and board reports
  • Contribute to project-related Marketing/Communications initiatives, including eblasts, blogs, website, white papers, etc.
  • Liaise with external contractors, where applicable (i.e., consultants, subject matter experts)
  • Support OTEC office as required: telephone, direct mail, shipping, luncheons, training sessions, etc.
  • Perform other duties as required by management
  • Overnight travel for stakeholder meetings, conferences, or for business development may be required on occasion
Competencies & Skills
  • Organized with attention to detail
  • Strong customer service orientation and attitude
  • Ability to effectively lead and manage projects, schedules and budgets
  • Flexible, adaptable and can establish good working relationships with colleagues, partners and clients
  • Ability to multi-task, prioritize, problem solve and to work within deadlines
  • Excellent written and verbal communication skills
  • Research experience an asset
  • General administrative skills, excellent computer skills, including MS Office Suite, Adobe Creative Suite, Customer Relationship Management Software, and Project Management Software
Send your resume and cover letter to careers@otec.org.

Adam Morrison
President and CEO
416.622.1975 ext. 236