Tourism Workforce Development Update #7

As three-time Indianapolis 500 champion Bobby Unser once said, “Success is where preparation and opportunity meet.” For Ontario tourism businesses, there is an enormous opportunity for success by preparing to meet the needs of international visitors. Like any visitor to Ontario, Chinese and other international travellers come here to experience all that our province has to offer; however, they have certain service expectations that, if met, will create positive memorable experiences and, in turn, more business...

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