OTEC Corporate, Website and LMS Privacy Policy

OTEC (Ontario Tourism Education Corporation) is committed to protecting the privacy of the personal information of its registered users’  to our website and LMS, as well as all other clients and stakeholders. OTEC works with a network of partners and suppliers to deliver training programs and services and safeguarding personal privacy is a vital concern for the OTEC and its partners.
 
OTEC may, from time to time, gather and use personal information from registered users, clients and other stakeholders in its work. Anyone from whom we collect such information should expect that it will be carefully protected and that any use of, or other dealings with this information is subject to consent.
 
OTEC is dedicated to providing you with high quality training products, and services. In order to achieve this goal, it is essential that we gather and maintain certain company, or organization, and personal information. We understand and value your concerns about sharing this information; we respect your privacy and are committed to protecting it.
 
OTEC obtains information in a variety of ways, including when you request information about our products and services, subscribe to our e-publication, register for an event or training, log on to our LMS, or when you purchase OTEC products or services. The information we collect may include your name, title, company or organization name, work email, work phone, work address and information about your company or organization.
 
We use your information to provide you with the services described above, to communicate with you and occasionally to update you on new products and services and to help us better understand your needs and interests. We also collect information about your visit to our website or LMS, including the pages you access, the links you click and other actions taken within our site, or LMS, in order to track and analyze the regular use of our site, or programs, and improve its content.
 
An individual's consent is required regarding the collection and proposed use of personal information when information is collected. Consent can be either express, or implied, and can be provided directly by the individual or by an authorized representative. Express consent can be given orally, electronically or in writing. Implied consent is consent that can reasonably be inferred from an individual's action or inaction. The collection of personal information is limited to that which is relevant and necessary to our programs and research.
 
OTEC will not sell, rent or lease your information to third parties for their independent use under any circumstances except with the consent of the individual or a required by law. However, disclosure may take place in some situations, including sharing information with third parties that are contractually bound to us with the understanding not to disclose shared information for their personal use.
 
We have established all suitable procedures to protect the security of our client information and online transactions from unauthorized access, use, or disclosure including locating data on secured servers. We use the services of a payment gateway to ensure that all on-line purchases paid with a credit card are processed safely. At no time will your credit card information be stored on our server.
 
OTEC employees understand the importance of confidentiality and client privacy and all of our employees and contractors are bound by a non-disclosure agreement. If for any reason you need to make changes to personal information, we should be contacted by email or in writing to ensure that these changes take place immediately.
 
OTEC welcomes your comments regarding our Privacy Statement. To submit your comments or to request more information about our Privacy Policies, please contact us

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