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Prepare your destination or organization for the upcoming season with Service Excellence Dynamics (eLearning)! OTEC’s eLearning course, developed with the most up-to-date service theories, best practices and tools, is a great program for those wishing to achieve excellence in the delivery of customer service in a self-study, flexible format.

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To find out more about how OTEC can help improve your organization contact:


Pinar Uzunkaya
Coordinator, Client Services
416.622.1975 ext. 235 puzunkaya@otec.org