With 25 years of experience representing leading hotel brands and a dedicated career in education, Susan combines service excellence, business insight, and a curiosity for lifelong learning. Her journey has been shaped by a service-centred approach in hospitality and education, always seeking to enable extraordinary experiences and empower others to unlock their full potential. Susan specializes in guiding individuals and organizations through positive, transformative change, blending industry insights with interactive teaching methods to foster growth at every stage of professional development. By merging real-world business expertise with education, Susan equips learners of all ages to thrive in an increasingly complex and evolving landscape. Whether through mentorship, training, or strategic guidance, Susan is committed to making a meaningful impact, both in the classroom and beyond. Her collaborative approach inspires curiosity, making her an ideal partner for fostering change and achieving success.
When she’s not supporting professionals in reaching their learning goals, Susan is a published author, emcee, empowerment guide, and marketing & leadership consultant. With a blend of energy, creativity, and genuine passion for making an impact, she helps create moments that inspire, empower, and equip others to thrive.
