Denise has been working with OTEC since 2010. Training development & group facilitation of over thirty customized soft skill workshops, geared for both public & private sectors: professional & personal development; leadership, management & administration; communications & behavior; women-focused; & client relations.
Previously, a career college certified training instructor for 4 years. Training development & group facilitation of 8 Canada-recognized career-ready (e-Merit) certification courses of study; student placements & job-ready skills. 15-year background in human resources. Developed & rolled out corporate, brand, certification & customer service training programs at Canada-wide company locations. Further professional experience in management, staff supervision, on-boarding, administration & client relations.
St. Mary’s University, Bachelor of Arts Program; Algonquin College, Teachers & Trainers of Adults; & Designated Group Training & Facilitation Certifications.