Home / Training Solutions / Public Sessions
Service Excellence (Virtual)
Excellent and consistent customer service is the foundation of any successful business. Developed with the most up-to-date service theories, best practices and tools, this is a must-attend program for those wishing to achieve excellence in the delivery of customer service. OTEC’s dynamic, interactive and engaging Service Excellence workshop encourages participants to go beyond basic customer service and empowers them to create memorable service experiences for their customers.
Service Excellence: Training Course for Teachers (Virtual)
Excellent customer service is the foundation of any successful business. For young people working in their first job, creating exceptional service experiences will be key to their success. Specially designed for teachers, this course provides you with the knowledge and skills to effectively deliver OTEC’s award-winning Service Excellence Workshop for High School Students.
Training and Facilitation Excellence (Virtual)
OTEC’s 2-day Training and Facilitation Excellence Program equips participants with a solid understanding of adult learning fundamentals and teaches them how to develop a learner-centric environment.
Designated Trainer Program for Service Excellence (Virtual)
Ensure your team has the most up-to-date skills and knowledge to create exceptional experiences for your customers. OTEC’s Designated Trainer Program teaches you how to deliver OTEC’s flagship Service Excellence Training in your organization.
21 Four Seasons Place Suite 300
Toronto, ON M9B 6J8
Phone: 416-622-1975
Email: info@otec.org
Copyright © 2023 OTEC
Cookie | Duration | Description |
---|---|---|
cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |