Kim has been involved in shaping the local and international Hospitality Operations landscape for over 18 years. She has held executive positions in both Housekeeping and Human Resources throughout her career and has worked at global brands such as Hilton and Marriott and at luxury boutique properties under the Leading Hotels of the World umbrella. With her unique blend of work experience, Kim brings a broad perspective regarding leadership, full-cycle human resources, housekeeping and customer service standards.
Kim’s passion for personal learning and development extends to assisting others in the discovery of their true purpose and path.. When she is not teaching future hoteliers, Kim works as a Human Resources Consultant, offering guidance and tailored services to the luxury sector, including McEwan Group. In her spare time Kim serves as a yoga instructor, meditation teacher and volunteer at Revera Retirement Homes and Community Durham Meals on Wheels. She is currently completing a Masters of Education Degree from Central Michigan University.