Customer service expectations are constantly evolving. Since 1991, OTEC has been helping retail businesses develop the skills of team members to ensure consistent and excellent service is provided to all retail customers.
Improve the service experience at your retail location with OTEC’s highly engaging training programs.
Service Excellence Series
Service Excellence Dynamics elearning Course
Food Court Ambassador Workshop
Leadership Excellence Series
Train the Trainer Series
emerit Occupational Standards and Certifications
Additional OTEC Trainng Solutions
To see some of the organizations we have worked with click here.
For more information on OTEC’s training and consulting solutions for police services, contact:
2014 © OTEC All Rights Reserved