Hiring: Project Manager

Project Manager 
Areas of Expertise: Project management, client and partner relationships, innovative technologies, reporting
Reports to: Director, Projects & Strategic Initiatives
Location: OTEC is located in West Toronto (Etobicoke), provides free parking and is accessible by public transit.  

NOTE: Only those applicants submitting a resume with a cover letter stating salary expectations will be reviewed and only those candidates considered for an interview will be contacted. Submit your resume to careers@otec.org. 

About OTEC 
A leader in Workforce Innovation, OTEC is an independent, not-for-profit Training, Consulting, and Workforce Development organization that designs and delivers innovative, high quality solutions for the development and growth of a professional, skilled workforce.  Originally created to serve the tourism education and skills training needs of Ontario’s Tourism and Hospitality Industry, today OTEC is the premier source for sector-based workforce development research, strategy, program design and consulting solutions. As specialists in Tourism, Hospitality and Service Sector training and strategy, OTEC Workforce Solutions is a leading organization in customer service and leadership training programs.   OTEC’s network of partners includes top global brands, leading research institutions and sectoral associations, premier destinations, and international thought leaders in workforce innovation. 
This is a unique opportunity for a disciplined project management professional to manage daily project activities of HR technology related workforce development projects in a progressive, growth-oriented organization.
Core Responsibilities 

Project & Program Management 
  • Manage the execution of HR technology related workforce development projects including:
  • Project launch meetings and ongoing project planning meetings;
  • Create and maintain project sub-plans, budgets, allocate resources and manage contractual project timelines and deliverables;
  • Manage relationship and project deliverables with sub-contracted project partners and vendors;
  • Administer invoicing, expenses and revenue allocations in keeping with project plans and partner/funder contracts;
  • Monthly monitoring and reporting on project milestones, outcomes, and cash flow schedule;
  • Plan and execute project communications, marketing and outreach leveraging industry and stakeholder networks and cross-promoting OTEC’s full suite of projects, products and services.   
Business Development/Client Relationships
  • Establish excellent relationships with key project partners;
  • Conduct regular industry research (regional/segment-specific) to identify potential partnership opportunities and support existing partners with relevant information;
  • Manage project related business development activities and communications to increase stakeholder engagement;
  • Contribute to the development of consulting projects, partnership proposals and resulting contracts to support project sustainability plans. 
General Administration
  • Develop and maintain OTEC’s project management methodologies, technology and processes to ensure quality and consistency;
  • Manage administrative aspects of project activities, maintain up-to-date CRM databases and client relations records to ensure accuracy of data entries;
  • Contribute to corporate strategic plans and board reports;
  • Develop content and provide information for OTEC’s Marketing/Communications initiatives, including eblasts, blogs, website, white papers, etc.;
  • Liaise with external contractors, where applicable (i.e., marketing suppliers);
  • Support OTEC office as required: telephone, direct mail, shipping, luncheons, training sessions, etc.;
  • Perform other duties as required by management. 
Competencies & Skills
  • Organized with attention to detail;
  • Strong customer service orientation and attitude;
  • Ability to effectively lead and manage projects, schedules and budgets;
  • Flexible, adaptable and can establish good working relationships with colleagues, partners and clients;
  • Ability to multi-task, prioritize, problem solve and to work within deadlines;
  • Excellent written and verbal communication skills;
  • Research experience an asset;
  • General administrative skills, excellent computer skills, including MS Office Suite, Adobe Creative Suite, Customer Relationship Management Software, and Project Management Software.  

Our experience working with OTEC was a thoroughly enjoyable one. We were tremendously impressed by the professionalism of their approach and the quality of their work. American Express approached OTEC to develop a service training program for its partners in the restaurant industry... OTEC took the time and effort to research the needs of our audience and consulted with us every step of the way to produce an end product that we were proud to have our company name associated with.;

— Vice President of Public Affairs Communication and Quality Services,
American Express Canada

Adam Morrison
Vice President, Projects and Partnerships
416.622.1975 ext. 236