NEW Food and Beverage Management International Standards and Certification

Providing Industry Professionals with International Certifications 

One consequence of globalization has been a shift in the global demand for labour. Around the world, individuals have become increasingly mobile. As a result, so has the importance of international standards. 
Food and Beverage Management is now an international field in high demand worldwide. With operations ranging from large, international hotel chains to small, family-run restaurants, the skills required to effectively manage food and beverage operations are universal. 
OTEC, the official supplier of emerit products in Ontario, is pleased to announce the launch of emerit’s new Food and Beverage Management International Standards and Certification for professionals. Developed by a global panel of industry professionals the program provides training on over 100 skills in 9 major management categories including; Engagement, Business Operations, Financial Resources, Human Resources, Physical Resources, Food and Beverage Preparation and Service Operations, Customer Service, and Compliance with Laws and Regulations. 
Upon completion of the certification, Food and Beverage Managers will join an elite network of professionals within their field and receive the designation, Certified International Foodservice Management (CIFM).
For more information please contact: 
Kim Bocking - Workforce Development Project Manager 
P. 416-622-1975 ext. 226 • F. 416-622-7476 • E. 
or visit 
About OTEC 
Ontario Tourism Education Corporation (OTEC) is an Ontario-based independent, not-for-profit training, consulting & workforce development organization that delivers high quality, creative solutions for the development and growth of a professional, skilled workforce. It is the leading source support for companies to attract, retain, and develop high performing employees and become Employer of Choice organizations. OTEC is the premier source for customer service training, interpersonal skills training, human resources management training, program development, certification and education products and services for a wide range of industry sectors. 
For more information on OTEC’s products and services please go to or contact: 
Paula Lanza - Marketing and Communications Coordinator 
P. 416-622-1975 ext. 222 • T.F. 1-800-557-6832 • F. 416-622-7476 

Our experience working with OTEC was a thoroughly enjoyable one. We were tremendously impressed by the professionalism of their approach and the quality of their work. American Express approached OTEC to develop a service training program for its partners in the restaurant industry... OTEC took the time and effort to research the needs of our audience and consulted with us every step of the way to produce an end product that we were proud to have our company name associated with.;

— Vice President of Public Affairs Communication and Quality Services,
American Express Canada

Adam Morrison
Vice President, Projects and Partnerships
416.622.1975 ext. 236