Service Excellence Dynamics

Service Excellence Dynamics


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OTEC’s Service Excellence Dynamics eLearning course is developed with the most up-to-date service theories, best practices and tools. Complete with interactive quizzes and videos, it is a great program for those wishing to achieve excellence in the delivery of customer service in a self-study, flexible format.
This dynamic and interactive, 60-minute eLearning course has been designed to help individuals acquire skills and knowledge necessary for creating memorable service experiences resulting in customer loyalty.
Register now to complete and receive your Service Excellence Dynamics service professional certificate!* For any inquiries about Service Excellence Dynamics please contact:

Emma Dixon, Assistant Manager, Client Solutions at

*Service Excellence Dynamics is valid for one year from date of purchase and is non-refundable.