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July O-News: China-Canada Year of Tourism

It is an exciting year for Canada’s tourism and hospitality industry as the country collectively prepares for the Canada-China Year of Tourism. Chinese visitation increased by 12% in 2017 to become Canada’s second largest international inbound market and the country is expecting over 10 million visitors over the next two years* accounting for huge economic impact to our destinations. So what can businesses do to prepare?

Workforce Planning Consultation Sessions

Join the conversation in building partnerships and local solutions to meet the labour demands of the Tourism & Hospitality industry in your region! Book a consultation and/or provide your perspective by completing one of our surveys.

Hiring: Coordinator, Sales & Marketing Communications

OTEC is hiring! Coordinator, Sales & Marketing Communications. If your strengths include strong organizational skills and discipline in sales, digital marketing and communications, this dynamic position presents an opportunity for you to unleash your talent.

March O-News: Emotional Intelligence & Customer Service

Many organizations hire for a combination of experience, skills and emotional intelligence. OTEC’s new training workshop called, Service SMARTS, enables employees to experience the direct impact of their EQ to improve external and internal customer service relationships.

Febraury O-News: Investing in Workforce Development Partnerships

OTEC has been leading in the development of workforce strategies to help connect job seekers at all skill levels, including entry level candidates, to the training they need to access jobs. Our sector partnership planning model brings together the powerful voices of employers, stakeholders and practitioners to identify what employers are looking for, and, what employers can do to attract motivated candidates.

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